A black mesh Rogue wheel packed in its own cardboard box, ready for the pallet

Delivery

Delivery for your Rogue order

We pack your order for its journey and aim to deliver in-stock orders within three working days. Delivery dates are estimates; pre-order dispatch depends on stock arrival.

Pick your van Collect or have it fitted instead

01

We check your order

You'll get an email saying we've received your order, then a top tips email. Then we call to check your stud pattern or TPMS if your van needs it, and confirm your order.

02

We build your set

If you've added tyres, we fit and balance them here. We pack your order for delivery. Check your order confirmation for the items and fitting hardware included.

03

Your order is dispatched

Delivery arrangements depend on your order. Check your dispatch confirmation for the carrier and any tracking updates or delivery window available.

04

Check it when it lands

Look over the wheels and your order before anything goes on the van. Tell us about any damage within 48 hours if you can, with photos. If you spot it later, still tell us: your rights don't end after 48 hours.

What to expect on the day

About three working days

Our aim for in-stock orders. Delivery dates are estimates, not guarantees.

Check your dispatch details

Your dispatch confirmation explains the carrier and any tracking or delivery window available.

Leave a mobile number

Keep your mobile number and email up to date so we can contact you about delivery.

Someone there to sign

Check the delivery instructions for your order. Ask the carrier whether a signature or an agreed safe place is needed.

A blue Volkswagen Caddy on Rogue wheels on a gravel road under a dark storm sky

Packed and ready for the next part of the journey.

Remote areas

Highlands, islands, Northern Ireland and the Isle of Man

Delivery options and charges depend on your full address and the items in your basket.

Enter your address at checkout to see any available delivery options. If no option is available, contact us for a quote before ordering. This also applies to the Highlands and islands, Northern Ireland, the Isle of Man and the Channel Islands.

Contact us

A Rogue Alloy wheel and BFGoodrich All-Terrain tyre in front of stacked Rogue Alloy boxes, ready for collection

Collect instead

Collect from our Reading showroom

Units 2 and 4, Battle Farm, Little Johns Lane (off Albury Close), Reading RG30 1RA. Choose collection at checkout. We need at least 24 hours' notice to get your order ready, so please don't set off until we've confirmed it's waiting for you.

Monday to Friday, 9am to 4pm

Contact us to arrange collection

Opening a Rogue Alloy box to find a black mesh wheel inside

When it arrives

Before anything goes on the van

Check the wheels and tyres for damage, and check the order is right, before you fit anything.
Found damage? Email orders@roguealloy.co.uk within 48 hours of delivery if you can, with photos. We'll collect the damaged wheel at our cost and send you a new one once it's back with us, or refund you if you'd rather. If you spot damage later, still tell us: your rights don't end after 48 hours.
Keep any jobsheet and fitting instructions supplied with your order.
Booking a local fitter? Wait until the wheels have arrived.
Check the fitting instructions for the hardware your wheels need. If you're unsure about spigot rings or fixings, contact us before fitting.
Fit the wheels with the fewest balance weights on the front and the most on the rear. It helps prevent vibration and rubbing on the brake callipers.
Tyres marked F or R? Fit them where they're marked. Vans with TPMS can need different front and rear pressures.

Aftercare Wheel torque settings

Which courier do you use?

We use Palletways for pallet deliveries. Delivery arrangements depend on your order; check your dispatch confirmation for the carrier and any tracking details.

Do I need to be home?

Check your delivery instructions to see whether someone needs to be there to sign. If you need a safe-place delivery, ask the carrier whether this can be arranged. Any delivery window depends on the service used.

What if my delivery is late?

We have procedures in place to avoid delays, but occasionally they happen. If yours is late, we'll keep you updated and chase the carrier for you. They're our delivery partner, so a delay on their side is still ours to sort out. If we don't deliver within 30 days, or by a date you told us was essential when you ordered, you can cancel for a full refund. See our shipping policy.

Do you deliver to Europe?

Our authorised European reseller in the Netherlands supplies Rogue wheels across Europe. For European orders and questions, email europe@roguealloy.co.uk.